Floral Specialists assist with designing, creating, and selling floral arrangements for various occasions. Daily floral responsibilities include caring for flowers, designing and assembling a variety of floral arrangements (including bouquets, centerpieces, corsages, wreaths, etc.) for events, weddings, funerals, holidays, and special occasions. Additionally they greet and assist customers in person, via email, or on the phone with sales of floral products, gift items, and live plants, often using a Point of Sale (POS) system. They provide customer consultations to select appropriate flowers and accessories, provide advice based on occasion and budget, take customer orders, process payments, and ensure accurate record-keeping of orders and delivery information. Floral Specialists pack and protect arrangements for transport, and coordinate or assist with deliveries as needed.
Floral Specialists may also be required to assist with physical setup and breakdown of floral and decor arrangements at events. They may assist with flower preparation, packing, loading, and transporting materials to event venues, setting up large-scale floral installations and decorative elements, such as floral arches and wall displays while collaborating with team members and event staff to ensure timely and precise execution according to the client's vision and the event's overall design.
This job summary is intended to reflect typical duties and is not a complete representation of the position, and is not limited to additionally assigned responsibilities. All staff are expected to assist with cross departmental workloads to ensure excellent customer experiences.
This position requires employees to work in a wide variety of work environments including in extreme heat and cold. Loud noises, both sustained and sudden, are common in some environments. This position also works in a typical office/retail environment where frequent interruptions are common.
*We reserve the right to conduct a background check at any time during the course of employment.
Please note that job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of principal job elements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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